Privacy Policy
ExamDay (formerly Dalvoy) · operated by Bolimart India Private Limited
Last updated: 13 October 2026
1. Who we are
This Privacy Policy explains how Bolimart India Private Limited (CIN U82990DL2025PTC442863), a company incorporated in India with its registered office at C-48/B, Second Floor, Molar Band Extension, Gali No. 18, Badarpur, New Delhi – 110044 (“ExamDay”, “we”, “us”), collects, uses, shares, retains and protects personal information when you use the ExamDay mobile application, the website at https://examday.ai and related services (together, the “Service”). ExamDay was previously called “Dalvoy”. This policy is published under Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
We are the agency collecting your information, and we are the agency that retains it. The service providers listed in Section 6 also hold it, on our behalf.
2. Information we collect
| Category | What we collect | Source |
|---|---|---|
| Registration and identity | Name, email address, mobile number, Google account identifier, profile picture, login identifiers | You (directly or through Google sign-in / OTP) |
| Profile and preferences | State of residence (self-declared), preferred language, exam category and selected exam, study preferences, how you found us | You |
| Learning activity | Test and practice responses; time spent per question, visits, marked-for-review status, answer changes; scores and performance analysis; lesson progress; bookmarks; messages with the AI mentor; mains answers, including uploaded answer-sheet images | Your use of the Service |
| Subscription and payment | Plan, validity, usage counts, order and transaction IDs, amounts, discounts and coupons, credits, auto-renewal and mandate status, UPI ID, referrals, invoices. We do not receive or store your card number, bank account number or UPI PIN — these are entered with our payment partners | You and our payment partners |
| Device and technical | App platform and version, device model and OS, device identifiers and push-notification tokens, mobile network, IP address, timestamps, screens viewed and time spent in the app, crash diagnostics | Automatically |
| Advertising and attribution | Google Analytics client and app-instance IDs, Google click ID, Meta browser/click cookies and anonymous/advertiser IDs, install-referrer data, tracking-permission flags | Automatically / advertising partners |
| Communications | WhatsApp and email messages you exchange with us; feedback and bug reports; notification delivery records | You |
| Students of partner institutes | Name, email address and mobile number shared by your coaching institute to set up your access | Your institute, under its agreement with us |
We do not collect precise location. We do not knowingly collect passwords, biometric, health or other sensitive personal data or information. If we ever need it, we will ask for your express written consent first.
3. Why we use it
- to create and run your account and deliver the Service, including AI evaluation of your answers and personalisation based on your learning history;
- to process payments, subscriptions and auto-renewals, and to issue invoices;
- to send you service messages, reminders and (where permitted) updates about new features;
- to measure and improve the Service and our advertising;
- to keep the Service secure, prevent fraud and abuse, and meet legal obligations.
We use your information only for these purposes. We do not sell your personal information. We do not use student data shared by partner institutes to train AI models.
4. Consent and choices
- By signing in, you agree to this policy; if you do not agree, please do not use the Service. You may withdraw consent at any time by deleting your account or writing to the Grievance Officer. Some features may then stop working.
- The app asks for camera, photo, microphone and notification access only for the features that use them. You can change these permissions in your device settings.
- You can turn off push notifications in your device settings and opt out of marketing messages at any time.
- On iOS, advertising tracking follows your App Tracking Transparency choice.
5. Who we share it with
We share personal information only with:
- the service providers in Section 6, which process it on our behalf under their contractual data-protection terms;
- your coaching institute, if you joined through one — limited to what the institute’s agreement with us allows (for example your enrolment status, or your evaluations where the institute runs the evaluation programme);
- authorities, where the law, a court order or a lawful government request requires it; and
- a successor entity, in the event of a merger or acquisition, subject to this policy.
6. Our service providers
Our service providers are Google (cloud hosting, AI, analytics, push notifications and email), Microsoft Azure and MongoDB Atlas (databases), PhonePe and Apple (payments), Meta (messaging and advertising), MSG91 (SMS) and Sentry (app error reports). They process personal information on our behalf, only for the purposes in Section 3 and under their contractual data-protection terms. Some of them process data outside India; each maintains a level of data protection at least equivalent to that required under Indian law, and by using the Service you consent to this. We will update this list before we start using a new provider.
7. How long we keep it
We keep personal information only as long as we need it for the purposes in Section 3, or as the law requires. When you delete your account, we delete your identity details, except records the law requires us to keep, such as payment, mandate and invoice records.
8. How we protect it
We follow a documented Information Security Policy and report security incidents as the law requires. No system is perfectly secure. If a breach affects you, we will inform you where the law requires it.
9. Your rights
- Access and correction: you can review and correct your information in the app, or ask us to.
- Deletion: you can delete your account in the app or by writing to us.
- Withdrawal of consent: as described in Section 4.
10. Children
The Service is meant for exam aspirants aged 18 and above. Users under 18 may use it only with the consent of a parent or guardian. We do not knowingly collect information from children under 13; if we learn that we have, we will delete it.
11. Grievance Officer
Under the Information Technology Act, 2000 and the rules made under it, our Grievance Officer is:
Ritik Agrawal, CEO & Director, Bolimart India Private Limited
C-48/B, Second Floor, Molar Band Extension, Gali No. 18, Badarpur, New Delhi – 110044
Email: aiupsc@dalvoy.com
We will acknowledge a grievance within 24 hours and resolve it within one month of receiving it. You can also write to this address with any question about this policy.
12. Changes
We will post any change on this page and update the “Last updated” date. If a change is material, we will notify you in the app.