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राज्यव्यवस्था आणि शासनGS2
GS2

Pension Adalats and Citizen-Centric Governance in India

Source:PIB ↗

हे का महत्त्वाचे आहे

It highlights institutional mechanisms like Pension Adalats that promote transparency, accountability, and citizen-friendly service delivery for retired public servants.

सारांश

Union Minister Dr. Jitendra Singh chaired the 17th Pension Adalat organized by the Department of Pension & Pensioners’ Welfare at IIPA, New Delhi, focusing on quick and on-the-spot resolution of pensioners' grievances to enhance citizen-centric governance.

मुख्य मुद्दे

  • Dr. Jitendra Singh chaired the 17th Pension Adalat at IIPA, New Delhi on October 5, 2026.
  • Pension Adalats aim for on-the-spot redressal of long-standing pension grievances for central government retirees.
  • Promotes good governance, administrative accountability, and digital transparency in public service delivery.

महत्त्वाच्या संज्ञा

Pension Adalat

An innovative mechanism introduced in 2017 by the Government of India for on-the-spot, amicable resolution of long-pending grievances of central government pensioners.

UPSC context

UPSC GS Paper II: Governance, Social Justice & Welfare Schemes. Tests understanding of citizen-centric grievance redressal mechanisms.

Source
Department of Pension & Pensioners’ Welfare (DoPPW)

The nodal central government department under the Ministry of Personnel, Public Grievances and Pensions responsible for formulating pension policies and administering pensioners' welfare.

UPSC context

UPSC GS Paper II: Ministries, Departments, and Institutional Frameworks. Important for welfare policies targeting senior citizens and retired civil servants.

Source
IIPA New Delhi

A premier autonomous training and research institution in New Delhi specializing in public administration, policy formulation, and capacity building for civil servants.

UPSC context

UPSC GS Paper II: Civil Services and Institutional Infrastructure for Administrative Training in India.

Source

संबंधित स्थिर संकल्पना

Governance and Public Services

What are the key institutional mechanisms for citizen grievance redressal and civil service accountability in India?

  • CPENGRAMS Portal: Centralized public grievance portal for online tracking and time-bound redress across ministries and departments.
  • Bhavishya Platform: Mandatory web-based pension sanction and tracking system for central government civil retirees.
  • Pension Adalat: Institutional mechanism launched by DoPPW in 2017 for on-the-spot resolution of long-standing pension disputes.

आंतर-विषय नमुने

  • CPENGRAMS & E-Governance Transparency in Civil Services

    Grievance portals like CPENGRAMS link back to administrative reforms, e-governance transparency mandates in GS Paper II, and civil service accountability.

Pension Adalats + CPENGRAMS + Whole-of-Government approach could be tested as a multi-statement governance reform question.

संबंधित PYQ · 3

संबंधित PYQ · 3

  • 2024MainsGS2

    e-governance is not just about the routine application of digital technology in service delivery process. It is as much about multifarious interactions for ensuring transparency and accountability. In this context evaluate the role of the 'Interactive Service Model' of e-governance.

  • 2023MainsGS2

    e-governance, as a critical tool of governance, has ushered in effectiveness, transparency and accountability in governments. What inadequacies hamper the enhancement of these features ?

  • 2019MainsGS2

    “The Central Administrative Tribunal which was established for redressal of grievances and complaints by or against central government employees, nowadays is exercising its powers as an independent judicial authority.” Explain.